Testimonials

"My favourite products in the whole wide world, The English Tapware Company are an absolute pleasure to deal with."

Carolyn, Interior Designer, NSW

"Just to let you know we received the tap today and to thank you for an excellent service. Our customer is very happy with it, what a beautiful product! "

Lindsey, NSW

“I purchase the American Better Homes Kitchen/Bathroom Magazines from time to time, their classic kitchens are what I mostly design & they often feature Perrin & Rowe tapware in the kitchens/bathroom. My clients and I can enjoy viewing the tapware in these magazines set in beautiful interiors, this is how I & them become inspired to use your product.


Once you know Perrin & Rowe and have used it with very happy results, then with your excellent website, your great service and information it is easy to continue to use your wonderful products. I am also happy to send clients to you to visit the showroom; you & the girls are always very helpful & welcoming.”

Debbie Bryden, Interior Designer, VIC

"I want to take this opportunity to thank you for your enduring, friendly and professional support. Sorry it took so long to make the purchase, bathrooms are complicated as I'm sure you know, so with each piece of advice you gave that helped immensely to refine and cement our choices. We look forward to receiving your outstanding tapware products. You have restored my belief in true quality products and service - the pristine beauty of your products has me in awe!… I truly believe Australian consumers do not understand how thrilling your products actually are!”

Peter, QLD

“Thank you for being so patient, and for the really good customer service."

Marlene, VIC 

“I received the freestanding soap dispenser yesterday and I love it! The quality is outstanding. My husband is an industrial designer – so by nature he took a pretty thorough look at it and he was also impressed.”

Aimee, Interior Designer, NSW

“In January I was in urgent need of help and when living in the country it can often be difficult to get good service when contacting people in the city. I would like to congratulate the staff who had the best considerate and helpful manner I have come across in a long time. It is nice to know having an old 1850’s house that there is someone and therefore somewhere that I can recommend and feel happy to deal with again. The staff were very efficient and polite with follow up service too.”

Tricia, VIC

“Thank you for your genuine concern, your wonderful customer service and for the promptness with which you solved my problem. I appreciate it so very much. I wish all business owners/customer service personnel were like you.”

Bev, TAS